Policies
Shipping:
Requests for shipping should be made to our North Hollywood store at (310) 538-9579 or email us at
shipping∂bwtile.com.
We ship by UPS and by truck.
Additional $6 Handling Fee for UPS orders for double-wrapping and boxing.
Terms & Conditions:
Sales slip must accompany all returns. No returns on special order items. No returns after 10 days of purchase. 10% restocking charge. No returns on seconds. Not responsible for estimated quantities. No tile guaranteed against crazing or variations of colors. No claims allowed after installation.
